Shipping policy

Shipping Methods & Fees

We offer three delivery services: Standard and International Shipping

Orders will be delivered to the address provided at checkout. If a customer needs to send multiple orders to more than one address, they must place separate orders and provide each address at checkout.

Europe

We ship orders to europe countries.

Pricing and estimated delivery times are based on the destination and are shown at checkout. Orders are shipped via DHL. Delivery to the destination generally takes 3–10 business days.

Country Shipping Method Cost Shipping Time
Austria Standard Free 3–5 Business Days
Belgium Standard Free 3–4 Business Days
Bulgaria Standard Free 7–10 Business Days
Croatia Standard Free 6–9 Business Days
Cyprus Standard 19,99 € 8–10 Business Days
Czech Republic Standard Free 4–6 Business Days
Denmark Standard 9,99 € 4–6 Business Days
Estonia Standard Free 7–10 Business Days
Finland Standard 9,99 € 7–10 Business Days
France Standard Free 4–6 Business Days
Germany Standard Free 3–4 Business Days
Greece Standard 9,99 € 7–10 Business Days
Hungary Standard Free 5–7 Business Days
Iceland Standard Free 6–10 Business Days
Ireland Standard Free 5–7 Business Days
Italy Standard Free 5–8 Business Days
Latvia Standard Free 7–10 Business Days
Lithuania Standard Free 7–10 Business Days
Luxembourg Standard Free 3–4 Business Days
Malta Standard Free 7–10 Business Days
Montenegro Standard Free 6–10 Business Days
Netherlands Standard Free 3–4 Business Days
Norway Standard Free 5–9 Business Days
Poland Standard Free 5–7 Business Days
Portugal Standard Free 6–9 Business Days
Romania Standard Free 7–10 Business Days
Slovakia Standard Free 5–7 Business Days
Slovenia Standard Free 5–7 Business Days
Spain Standard Free 6–9 Business Days
Sweden Standard 9,99 € 6–9 Business Days
Switzerland Standard Free 4–7 Business Days
Vatican Standard Free 5–7 Business Days
Order Status Update
01
Order Confirmation:

After initial confirmation email, allow 1–2 business days for processing. During this time, your order is being prepared for shipping.

02
Shipping Confirmation:

The second email with your tracking number is sent when your order is shipped.

03
Delivery Status:

Track your order or view your account for delivery status.

Need to Know

Ulike is not liable for shipping or delivery delays caused by natural or uncontrollable events. Furthermore, Ulike is not accountable for delays associated with the courier, including customs clearance.

Risk and Loss: All items purchased from us are subject to a shipment contract. This implies that the risk of loss and title for such items transfers to the customer upon our delivery to the carrier.

Claims Processing: Ulike monitors and logs all reports of lost, missing, incorrect, or damaged items. Lost, missing, or wrong/damaged items must be reported within 7 calendar days of the order being marked as delivered. For wrong/damaged items, accompanying pictures must be submitted. Ulike retains the right to restrict and/or reject the reshipment and/or refunding of an order/item in all circumstances. In cases where a courtesy reshipment is issued, the reshipment order is not eligible for return and/or refund.

Duties & Taxes

Local taxes and import duties may apply in certain countries and are not incorporated in the indicated amounts above. The responsibility for all such taxes and duties lies with the buyer or recipient of the shipment. Given our products are sold worldwide, we cannot ensure compliance with the import regulations of every country. If uncertain, please verify with your country's customs office before placing an order.